FAQs
App
How does this improve my pleasure?
Great question! For us, pleasure begins with yourself. It begins with knowing your body and feeling confident to explore. Through our classes you'll learn how to connect with yourself, feel strong in your body and better understand how your energy moves within you. This is the basis for true pleasure.
Can I cancel anytime?
Yes! We don't believe in locking you in. You're welcome to cancel your subscription anytime.
What's actually inside the app?
Over 50 classes to help you connect with your body and improve your sexual wellness. From dance classes to breathwork, tantra to kirtan we've got it all. And what's better? You're about to get Oh! so lucky. We're added new classes every season.
Why can't I find it in the app store?
Did you know that apple takes 30% of subscriptions?! In order to keep the app more affordable, we're staying off the app store for now. Sign up and we'll send you the link to download!
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How long does shipping take?
Shipping takes 2 - 3 working days with the exception of rural addresses where we ask you to give us an extra 1 - 2 working days. As normal, we don't ship or work on bank holidays and our weekends are sacred. All weekend orders are shipped first thing on a Monday! If you do not receive your order within 5 working days, please reach our to our helpful support team at support@oh-moment.com!
Do you ship outside of Ireland & the UK?
We're working on it! International shipping isn't possible right now, but be sure to follow up on instagram to stay up to date!
What does the packaging look like?
Your toys will arrive in a brown, unmarked box. We know discretion can be important, and the last thing we want is to put you off purchasing toys that could improve your pleasure. You've got our work when we say there is no way from the outside that anyone could tell what you've ordered!
What shows up on my bank account when I order?
DILDO - we're joking! Don't worry. Your bank statement will show up as OHMO that's it. Nothing will link your purchase to our site!
Shipping
What are your delivery times?
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How much will shipping cost?
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Can you provide worldwide shipping?
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My Order
How can I cancel my order?
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What if I receive the wrong product?
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Do you offer exchanges for faulty items?
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Product
How do I return my product?
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How do I care for my product?
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Do you offer extended warranties?
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